Effective Date: June 1, 2026
- Plamed Korea (hereinafter "Plamed Korea") values the personal information of its customers and has established and complies with the "Plamed Korea Privacy Policy" in order to adhere to the Personal Information Protection Act and other relevant regulations.
- The "Plamed Korea" Privacy Policy may be revised in accordance with changes in legislation, government policy, or Plamed Korea's internal policies.
- In the event of any revision to this Privacy Policy, "Plamed Korea" will provide notice through the Privacy Policy section of the official website at www.plamedkorea.co.kr.
- We encourage customers to check the Plamed Korea official website (http://www.plamedkorea.co.kr) periodically for updates.
- The "Plamed Korea" Privacy Policy covers the following:
1) Personal information refers to information about a living individual that can be used to identify that individual, including name, resident registration number, and other details contained in the information (including information that, while not sufficient alone to identify a specific individual, can be easily combined with other information to do so).
2) "Plamed Korea" places great importance on the protection of customers' personal information and complies with the personal information protection regulations under the Personal Information Protection Act and the Personal Information Protection Guidelines established by the Ministry of the Interior and Safety. Through this Privacy Policy, "Plamed Korea" informs customers of the purposes and methods by which their personal information is used, as well as the measures taken to protect it.
3) "Plamed Korea" makes this Privacy Policy publicly accessible on the front page of its website so that customers may view it at any time with ease.
4) "Plamed Korea" has established procedures for revising this Privacy Policy to ensure its continued improvement. When revisions are made, version numbers are assigned so that customers can easily identify what has changed.
1) "Plamed Korea" collects personal information for the following purposes, limited to the minimum extent necessary to provide satisfactory services.
- Required items: Name, company name, department/position, email address, contact number
- Optional items: Information voluntarily entered by the user in the inquiry content field ※ Failure to provide required items may limit the ability to receive and respond to inquiries.
- Required items: Name, hospital or organization name, bank account number, bank name, account holder name
- Optional items: Resident registration number, date of birth, address ※ Resident registration numbers are collected only when withholding taxes and tax processing are required under the Income Tax Act or other applicable laws, and only with separate consent. ※ Failure to provide optional items may limit in the processing of certain payments or tax procedures.
2) Sensitive personal information that may infringe upon customers' fundamental rights (such as race and ethnicity, beliefs and ideology, place of origin and family register, political orientation and criminal records, health status and sexual life, etc.) will not be collected without the customer's consent.
3) When collecting personal information from individuals under the age of 14, consent from a legal representative is required.
4) If you believe that the collection of your personal information poses a serious risk of infringement, you are not required to give consent.
5) "Plamed Korea" distinguishes between required and optional items during the collection of personal information. Refusal to consent to optional items will not result in any disadvantage regarding the provision of goods or services.
"Plamed Korea" collects personal information through the following methods.
1) Categories of personal information processed:
- Required items: Name, company name, department/position, email address, contact number
- Optional items: Information voluntarily entered by the user in the inquiry content field ※ Failure to provide required items may limit the ability to receive and respond to inquiries.
- Required items: Name, hospital or organization name, bank account number, bank name, account holder name
- Optional items: Resident registration number, date of birth, address ※ Resident registration numbers are collected only when withholding taxes and tax processing are required under the Income Tax Act or other applicable laws, and only with separate consent. ※ Failure to provide optional items may result in limitations on certain honorarium payments or tax processing.
2) Methods of personal information collection:
- Inquiries via the website, participation in surveys, participation in qualitative research
- "Plamed Korea" provides a process by which customers may select "Agree" or "Disagree" regarding the consent to the collection and use of personal information. Selecting "Agree" is deemed as consent to the collection of personal information.
1) Except with the customer's consent or as required by applicable laws and regulations, "Plamed Korea" will not use customers' personal information beyond the scope notified in Article 2 (Purpose of Processing Personal Information), nor will it provide such information to third parties or other organizations. However, the following cases are handled with special care:
- In the event of a full transfer or succession of rights and obligations due to a merger, acquisition, or similar transaction, customers will be notified in advance of the reasons and procedures, and will be given the option to withdraw consent regarding their personal information.
- "Plamed Korea" entrusts personal information as described below for the purpose of system management aimed at service improvement, and stipulates necessary provisions in entrustment agreements to ensure the safe management of personal information in accordance with applicable laws.
| Entrusted Company | Entrusted Work | Data Items | Retention Period |
|---|---|---|---|
| Mailink | Email delivery | Name, email, mobile number | Up to 5 days after termination of partnership service |
| SMSPIA | SMS delivery | Mobile number | Up to 5 days after termination of partnership service |
| Mobile E&M Ad Co., Ltd. | SMS delivery | Mobile number | Up to 5 days after termination of partnership service |
- In all other cases of providing or sharing customers' personal information, "Plamed Korea" will notify customers in advance via email or in writing of the recipient, purpose of use, items shared, the right to refuse consent, and any disadvantages of refusing, and will obtain consent accordingly.
2) In the following cases, personal information may be provided without the customer's consent in accordance with applicable laws:
- Fulfillment of service contracts
- When required by applicable law or when law enforcement authorities request information through legally prescribed procedures for investigative purposes
- When provided in a form that cannot identify a specific individual for the purposes of statistical research, academic research, or market research
1) "Plamed Korea" will promptly destroy customers' personal information once the purpose of collection or the purpose for which it was provided has been fulfilled.
2) However, where retention is necessary for a certain period to confirm rights and obligations related to transactions, in accordance with applicable laws (including the Commercial Act) and internal policies, the following retention periods apply:
| Items Retained | Retention Period |
|---|---|
| Records related to contracts, etc. | 5 years |
| Records related to payment and supply of goods or services | 5 years |
| Records related to consumer complaints or dispute resolution | 3 years |
| Service usage records under the Protection of Communications Secrets Act | 3 months |
※ In accordance with the personal information validity period policy, information of customers who have not used the service for one year is stored separately.
3) Destruction procedures and methods:
- Destruction procedure: After the purpose has been fulfilled, personal information is transferred to a separate database and retained for a designated period in accordance with internal policies and applicable laws (see Retention and Use Period), after which it is destroyed. Such personal information shall not be used for any purpose other than retention, unless required by law.
- Destruction method: Personal information printed on paper is destroyed by shredding or incineration. Personal information stored in electronic file format is deleted using technical methods that prevent recovery of the data.
1) Customers may at any time request to access, correct, delete, suspend processing of, or withdraw consent for their registered personal information. To make such a request, please contact us by mail, phone, or email through our main telephone number (02-3014-1012) or the Privacy Officer/Manager, and we will take action without delay following identity verification.
2) If a customer requests correction of an error in their personal information, the information will not be used or provided until the correction is completed. If incorrect personal information has already been provided to a third party, we will notify the third party of the correction without delay.
3) "Plamed Korea" processes personal information that a customer has requested to be deleted in accordance with the retention and use periods for personal information collected by "Plamed Korea" and other applicable laws, and ensures it cannot be accessed or used for any other purpose.
4) Please ensure that your personal information is entered accurately and kept up to date to prevent unforeseen incidents. Responsibility for any incidents arising from inaccurate information entered by the customer lies with the customer, and membership may be revoked if false information — including the use of another person's identity — is entered.
5) Customers have both the right to have their personal information protected and the responsibility to protect themselves and not infringe upon others' information. Please take care to prevent the disclosure of your personal information and to avoid damaging others' personal information, including through posts. Failure to fulfill these responsibilities and any resulting harm to the personal information or dignity of others may be subject to penalties under applicable laws.
6) Protection of personal information of individuals under 14:
- As a general rule, "Plamed Korea" does not collect personal information from customers under the age of 14. However, collection may be permitted with the consent of a legal representative.
1) "Plamed Korea" has designated the following department and Privacy Officer to protect customers' personal information and handle related complaints and inquiries.
- Data Protection Officer: Kim Kyung-hyun
Phone: 02-3014-0024
- Privacy Manager: Lee Ji-yoon
Phone: 02-3014-0024
2) For reports or consultations regarding other personal information violations, please contact the following agencies:
- Personal Information Violation Report Center (privacy.kisa.or.kr / Dial 118)
- Supreme Prosecutors' Office, Scientific Investigation Department, Cyber Investigation Division (cybercid.spo.go.kr / Dial 1301)
- National Police Agency, Cyber Safety Bureau (cyberbureau.police.go.kr / Dial 182)
"Plamed Korea" takes the following technical, administrative, and physical measures to ensure security and prevent loss, theft, leakage, alteration, or damage of personal information.
1) "Plamed Korea" encrypts and stores critical personal information.
2) Countermeasures against hacking and similar threats:
- "Plamed Korea" makes every effort to prevent the leakage or damage of customers' personal information through hacking or computer viruses.
- Data is backed up regularly to guard against damage, and the latest antivirus software is used to prevent leakage or damage of customer data. Encrypted communication is employed to ensure the secure transmission of personal information over networks.
- Intrusion prevention systems are in place to control unauthorized external access, and every possible technical measure is pursued to ensure system-level security.
3) Minimization of personnel handling personal information and employee training:
- Access to personal information is restricted to designated personnel only, who are assigned separate passwords that are updated regularly. Ongoing training ensures the safe management of personal information.
- Handover of personal information-related duties is carried out thoroughly under secure conditions, and responsibility for personal information incidents before and after employment is clearly defined.
- Server rooms and data storage areas are designated as special protection zones with strictly controlled access.
4) Operation of a dedicated personal information protection body:
- Through an internal dedicated personal information protection body, compliance with personal information protection measures is monitored and any issues identified are corrected immediately. However, "Plamed Korea" assumes no responsibility for personal information leakage caused by the customer's own negligence or issues arising on the internet.
5) Personal Information Committee:
- Plamed Korea has established a Personal Information Committee, which convenes at least twice a year to review and improve matters related to the operation of the personal information management system and any personal information-related issues.
1) "Plamed Korea" does not send commercial promotional information contrary to a customer's explicit refusal to receive such communications.
In the event of additions, deletions, or modifications to this Privacy Policy due to changes in legislation, government policy, internal policies, or security technology, notice will be provided through the website at least 7 days prior to the effective date, stating the reasons and details of the changes. However, in cases of significant changes — such as the provision of personal information to third parties, changes in the purpose of collection and use, or changes in the retention period — the consent of customers will be obtained.
